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The website did not work when I placed an order so I called in. The representative was TERRIBLE! She was very ignorant, laughed at my message for my flowers, and was completely rude to me. She also could not place my order so I told her I didn't want it anymore and not to charge me. She said since there was no confirmation number I will not get charged. I went to another company to order flowers. However, the next day I checked my bank account and I see that I was charged. I called the company complaining about the situation and said that I could only get a refund if my recipient return the flowers. However, I told them that it would be rude to even ask her to give back the flowers and that it wasn't my fault that the order went through when I said I didn't want it in the first place. The woman who picked up the phone this time around said she was the manager and that she would fix this problem for me, and then after not knowing what to say anymore, she then tells me that she would call the manager and will get back to me later and hung up on me!! Uhh.. I thought she said that she was the manager? RIDICULOUS! LIARS AND AWFUL SERVICE!!!!! I kept calling back and they kept giving me attitude. This is the worst experience I ever had with any company. I want my refund!
openlist - user review - 05/16/2008
Their floral arrangements are fabulous!! Absolutely beautiful, and they also have great price ranges. The customer service is excellent, and they also have same day delivery! I always order from them and they...
citysearch.com - user review - 07/12/2007
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"Do you use "Apollo" (the Greek God) for your delivery service? Amazing how quickly you deliver!" Also the arrangement I sent to my friend for her birthday were so beautiful that she took picks of it. I will...
citysearch.com - user review - 06/28/2007
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Very nice flowers!
citysearch.com - user review - 06/26/2007
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First off, they don't give any windows of delivery times on their site. I assumed it would be normal hours (between 8-5). Then they were impossible to compromise with over the phone. I told them the flowers...
citysearch.com - user review - 06/22/2007
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I ordered anniversary flowers for my wife and asked for them to be delivered to her office. She received them after 3pm! Not impressed with Flowers On First. Frankly, quite surprised since they had a high...
citysearch.com - user review - 06/15/2006
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